Host Area Volunteers
600 Volunteers Needed to Welcome More Than 3,500 Travel Industry Professionals for the American Bus Association 2010 Marketplace!
Gaylord National * National Harbor, Maryland
Volunteer Dates: January 13-20, 2010
Free Parking and Uniforms to be provided.
Help us welcome attendees from all over the US and Canada and discover what has made Washington, D.C. and the Capital Region the number one group tour destination in America. More than 3,500 travel and group tour industry representatives will conduct more than $35 million worth of travel and tourism business during the industry’s leading travel show. Experience what makes Marketplace a unique event while working as an essential part toward making it a success!
BENEFITS:
- Networking with travel industry professionals
- Access to special events
- Complimentary uniform
REQUIREMENTS:
- Must attend training seminar (December 18, January 6 or 8, 2010. Training will take place at the Gaylord National.
Fri., Dec. 18: 9:00 AM - 11:00 AM
Wed., Jan. 6: 1:00 PM - 3:00 PM
Fri., Jan. 8: 9:00 AM - 11:00 AM
Sat., Jan. 9: 10:00 AM - 12:00 PM
- Must commit to 2 shifts.
Volunteers will have several parking/transportation options. Free parking will be provided at Gaylord. Take a Metro to Branch Ave. and take Metro Bus to Gaylord- Route NH1.
Questions?
Contact Megan Potts at 2010abahostcityvolunteer@gmail.com or phone at 301-965-2320.
- Download the 2010 Host Area Volunteer Sign Up Fax Back Form.
- Review the volunteer shifts available to determine when you would like to volunteer. For
Up-To-Date Volunteer Master Schedule and Descriptions of Volunteer Areas click on master schedule link above.
- Review the volunteer area descriptions to determine where you would like to
volunteer.
- Complete the contact information and jacket size section above.
Check the box(es) which correspond to the date(s)/time(s)/area(s) which you would like to volunteer.
- Fax the completed form (this sheet as well as the 2 pages of shifts) back to
301-965-3596.
- ABA will place you on the 2010 Volunteer Master Host Area Schedule and send you a confirmation.
- To view your schedule, click on the 2010 Host Area Volunteer Master Schedule above and select the corresponding tab to the volunteer area on your fax back form (i.e. capital Region Booth, Dine Around).
- Scroll down to the date and time under the specific volunteer area for your name.
- Plan on arriving 15 minutes prior to the start of your shift at the Volunteer Command Center (Prince George’s Registration Desk B or if an Airport Shuttle Escort - Reagan National Airport).
- If you need to change or cancel any fo your volunteer commitment, contact the
volunteer coordinator at 2010abahostcityvolunteer@gmail.com.
HOST AREA VOLUNTEERS POSITION DESCRIPTIONS
WELCOMING
Airport Shuttle Escort
Volunteers will be a greeter on shuttles from Reagan National Airport to the Gaylord National. The escort will radio Coach Dispatcher when leaving the airport. Volunteer must be knowledgeable about the Capital Region. Volunteers will meet at Reagan National at location to be determined.
Hotel Hospitality Concierge
Responsibilities for the concierge volunteers will include being responsible for loading the airport shuttle, hotel services, restaurants, and attractions in the surrounding areas.
SPECIAL EVENTS/EVENING EVENTS (VA, MD, DC, AFTERGLOW)
Coach Dispatcher
Volunteer will assist the Transportation Chairperson at the Convention Center. Duties will include greeting the guests as they arrive at the Center, staging coaches, and trouble-shooting if necessary.
Afterglow Greeter
These volunteers will be greeting guests at the Hard Rock Cafe. They will be directing guests into the ABA Foundation event.
CAPITAL REGION BOOTH
Hospitality Booth
Volunteer duties will include answering general questions about the Capital Region, the evening events, the sightseeing tours, and the dine-around. Volunteers need to be knowledgeable about the region’s area and attractions.
Convention Center Floaters
Volunteers will be assigned to duties inside the Convention Center as needed. Duties may include greeting guests, giving directions inside the Center, and answering schedule questions.
VOLUNTEER
Volunteer Command Center
Volunteer duties will include assisting Volunteer Manager with check-in and coverage for the office in the evening.
Registration Bags
Volunteer duties will include assisting ABA in stuffing registration bags and packets.
OPENING CEREMONY
Opening Ceremony-Greeters
The volunteer will welcome delegates as they enter the opening ceremony ballroom.
Opening Ceremony-On-site & Runners
Volunteers will be behind the scenes ensuring the success of the convention. Specific duties will be assigned as needed.
Opening Ceremony-Set Up
Volunteers will be helping with the physical set-up of the room for the ceremony.
DINE AROUND
DineAround Coach Dispatcher
Volunteer will assist the Transportation Chairperson at the Convention Center. Duties will include greeting the guests as they arrive at the Center, staging coaches, and trouble-shooting if necessary.
DineAround Destination Escort
Volunteers will be waiting at the Dine Around drop off locations (Alexandria, Georgetown, Penn Quarter) to assist delegates in locating their restaurant.
SIGHTSEEING
Loading Area
Volunteers will be helping with the loading of each coach for the sightseeing tour’s departure.
MARKETPLACE GIVES BACK
Loading Area
Volunteers will be helping with the loading of each coach for the Monuments by Moonlight tour’s departure.
All volunteers should approach anyone who appears lost or uncertain with a smile and warm welcome. We are ambassadors for the Capital Region! All volunteers are asked to wear a Host Area Jacket and Name Badge (provided) during their entire shift. Please arrive 15 minutes prior to shift starting for
hand-off instructions.
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