Simple checklists to help you make the most of your Marketplace experience.
Registration - Name Changes, Additions, Cancellations
How can I add additional delegates to my registration?
All new registrations should be made on-site at Marketplace.
How can I request a name change?
All name changes should now be made on-site at Marketplace.
If I need to cancel a delegate or my company?
All cancellations must be made in writing. You may submit them via e-mail to meetingsdept@buses.org or fax.
Refunds for appointment-taking delegates: A refund will be granted with a $100 cancellation fee per delegate if written requests are received within 30 days of registration confirmation and before Sept. 24, 2008. Written requests may be faxed or e-mailed. A 50% refund will be granted if written requests are received prior to Sept. 24, 2008. No refunds will be granted after Sept. 24, 2008. Appointments, the Marketplace Passport and Marketplace services are not available to cancelled delegates.
Refunds for observer/rotation and guest delegates: There will be no cancellation fee if written requests are received within 30 days of registration. After 30 days, there will be a $100 cancellation fee. No refunds will be granted after Sept. 24, 2008.
No refunds will be given for on-site cancellations, late arrivals, unused services, unattended events or early departure. It is your responsibility to submit your cancellation request early enough so that it is received in the ABA office by the above dates.
All cancellation requests will be sent a cancellation verification via email which must be responded to in writing by the cancelling delegate or representative from the company. When the cancellation verification is received by ABA the registration will be cancelled and a cancellation confirmation will be sent to the delegate. Appointments, the Marketplace Passport and Marketplace services are then no longer available to cancelled delegate(s). Delegates are responsible for cancelling their own housing and transportation reservations.
Any request for an exemption to the above policy must be made in writing (letter or email) and submitted to ABA for consideration.
How can I request changes to my registration?
All registration changes such as a dietary request or special badge request should be made on-site at Marketplace. Dietary requests are limited to: Kosher, No Seafood, Gluten-Free and Vegetarian.
Special Event Registration
How can I sign up to attend the Marketplace Gives Back event or the Foundation event?
You can sign up on-site at Marketplace to attend the Marketplace Gives Back Event and/or the Foundation event.
Volunteering
How can I sign up to volunteer?
You can sign up directly with the service centers on-site at Marketplace to volunteer.
How do I find out my volunteer schedule?
Housing
How do I make changes to my housing reservation?
The ABA Housing Bureau is closed. Contact the hotel directly to make or change your hotel reservation. For a listing of Marketplace Host Hotels click here.
Transportation
When is there transportation provided from the airport?
On-site Schedule
What is the schedule of events for Marketplace?
Where are the floor plans and booth assignment information?
Click here for the Business Floor
Where can I find Profile Sheet Samples?
What is the dress code at Marketplace?
Marketplace Business Function - Business attire required (Jeans are not permitted in the exhibit hall)
Evening Events - Casual
